1. Service
1.1. We are Naturalia Group (hereinafter referred to as "we" or "the Company"), and we own and operate the website. Our website provides a convenient shopping model via the internet (including through the use of applications or software) and offers online entertainment information 24/7 (the "Service").
1.2. By using the website, you agree to be bound by the following terms and conditions. Please read these terms and conditions carefully.
1.3. We reserve all rights to change these terms and conditions from time to time without prior notice. The amended terms and conditions shall take effect from the date of publication. Your continued use of our website and our services constitutes your acceptance of the latest version of these terms and conditions.
1.4. The meanings of certain terms used in the terms and conditions:
1.4.1. "We" refers to Naturalia Group.
1.4.2. "You" refers to the person to whom we provide services or deliver goods and the person who must pay for the delivered goods.
1.4.3. "Content" refers to all text, images, logos, icons, photographs, visuals, moving visual representations or combinations of sound, and images, sound effects, computer programs, and other materials selected, displayed, or used on or in connection with our website.
1.4.4. "Goods" refers to the goods (including but not limited to food and beverages) or services that you order through our website and will pay for.
1.4.5. "Intellectual Property Rights" refers to any and all patents, trademarks, domain name rights, design rights, copyrights and database rights (whether registered or not and applications for registration of any of the foregoing or the right to apply for registration of any of the foregoing), confidential information rights, and all other intellectual property rights of a similar or corresponding nature that may exist now or in the future anywhere in the world.
1.4.6. "Service" has the meaning given in clause 1.1.
1.4.7. "Website" refers to the Naturalia Group website and any related websites connected to it.
2. Registration
2.1. You must register with us when using the Service or placing an order. By registering, you declare (and we are entitled to rely on this declaration) that you are 18 years of age or older and have the capacity to form a legally binding contract.
2.2. You declare to us and to all suppliers of goods through our website that all orders you place through our website will be made within your power to enter into a contract.
2.3. In consideration of your use of our Service, you agree to:
2.3.1. Provide true, accurate, current, and complete information about yourself when filling out the registration form; and
2.3.2. Maintain and promptly update your registration information to ensure it remains true, accurate, current, and complete. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your registration.
3. Ordering
3.1. We are responsible for managing the website, arranging the order processing, and, where applicable, completing the provision of the goods you order from suppliers through our website.
3.2. When you place an order, you are purchasing the goods from the supplier at the specified price for the goods. Once submitted, you may not cancel the order, even if we have not yet accepted or rejected your order.
3.3. We will confirm receipt of your order by email. This confirmation email will provide:
3.3.1. The details of your order,
3.3.2. Details of the price charged,
3.3.3. Your order tracking information, and
3.3.4. Estimated dispatch and delivery information.
This communication constitutes our acceptance of your order on behalf of the supplier. You can track the status of your order online.
3.4. Our acceptance of your order will only cover the goods specified in that confirmation and may not cover all the goods you ordered. If this is the case, your order for the remaining goods of your order will only be accepted when we issue a further acceptance confirmation for that part of the order.
3.5. The availability of Goods is displayed online and will be updated regularly by suppliers. However, this should not be relied upon as a definitive statement that the goods you intend to purchase are indeed in stock.
3.6. We reserve the right, at our sole discretion, to not accept or cancel an order for any reason, including but not limited to:
3.6.1. Insufficient stock of the goods you ordered;
3.6.2. Inability to arrange delivery to your region; or
3.6.3. An error in the price marked for one or more goods you ordered due to human or computer error or incorrect pricing information provided by the supplier.
3.7. If we cancel your order, we will notify you by email and will credit any amount deducted from your credit card for your order to your account as soon as possible but in any event within thirty (30) days from your order. You accept that we shall not be liable to you for any dissatisfaction.
4. Warranties
4.1. You declare, warrant, and undertake that you will not:
4.1.1. Use our website for any fraudulent or illegal purpose;
4.1.2. Use our website to defame, abuse, harass, stalk, threaten, or violate the rights of others (including but not limited to the privacy rights or publicity rights of others);
4.1.3. Obstruct or interfere with the operation of our website or the servers or networks used by our website; or violate any requirements, procedures, policies, or regulations of such networks;
4.1.4. Transmit or distribute to our website any viruses, worms, Trojan horses, or other computer code that is harmful or invasive or may or is intended to damage the operation of, or monitor the use of, any hardware, software, or equipment;
4.1.5. Reproduce, duplicate, copy, sell, resell, or exploit for any commercial purpose any part of our website (including applications or software), its use, or access to it;
4.1.6. Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of our website (including the application or software);
4.1.7. Frame or mirror any part of the website without our prior written consent;
4.1.8. Create a database by systematically downloading and storing Content, User Content, or any website content; and
4.1.9. Infringe any copyright, design right, and intellectual property rights of the Goods.
5. Content
5.3. Unless you have obtained our explicit written consent or are expressly authorized by law, you shall not:
5.3.1. Use the Content for any commercial or other non-personal purpose;
5.3.2. Copy the Content or transmit the Content to any other device or any other person; or
5.3.3. Republish, distribute, communicate to the public, modify, reformat, create derivative works from, or display the Content.
5.4. You acknowledge and agree that if you violate any terms of this clause, we may, at our sole discretion, cease supplying any Content to you.
5.5. We will take all reasonable commercial efforts to ensure the accuracy of the Content, but make no warranties or representations (express or implied, statutory or otherwise) regarding the accuracy, quality, or completeness of the Content or its suitability for any purpose, and we shall not be liable for the same. You also agree that advertisers are solely responsible for the content of advertisements shown on our website. The placement of such advertisements does not constitute our recommendation or endorsement of the advertiser's products, and each advertiser is solely responsible for any statements made in its advertisements. We shall not be liable for any loss you suffer due to relying on the accuracy of the information contained on our website.
6. User-Generated Content
6.1. When you submit any user-generated content (including all text, files, images, photos, sounds, videos, or other materials) ("User Content") to our website, you grant us a perpetual, irrevocable, non-exclusive, worldwide, transferable, sub-licensable, fully-paid, royalty-free license to republish, distribute, communicate to the public, publicly perform, modify, create derivative works from, display, and otherwise use such User Content in connection with the website (including but not limited to promoting and redistributing part or all of the website in any media formats and through any media channels). Without limitation, the rights you grant to us under this clause 6.1 include the right to grant sub-licenses to each user of the website to use the User Content to the extent permitted by the website's functionality from time to time. You hereby waive, and shall procure the waiver by all other authors of the User Content of, all moral rights in the User Content (including the right to be identified as the author of the User Content or to object to any derogatory treatment of any User Content), whether such rights exist now or at any time in the future in any part of the world.
6.2. You declare, warrant, and covenant that:
6.2.1. You have the legal right and authority to grant the license in clause 6.1 above;
6.2.2. You are the owner of the User Content and/or have all necessary rights, consents, permissions, and licenses to grant us the license in clause 6.1 above;
6.2.3. By exercising the license in clause 6.1 above, we will not infringe any third party's intellectual property or other rights;
6.2.4. If the User Content identifies any individual (whether by name, image, or otherwise), you have obtained all necessary consents and permissions from such individuals for us to use the User Content in accordance with the license in clause 6.1 above;
6.2.5. The User Content does not include any material that may be unlawful, defamatory, obscene, offensive, harmful to any person's safety, intended to harass any person, or unsuitable for display on the website; and
6.2.6. Upon our request, you will provide us with written copies of any consents, permissions, and licenses you are required to obtain.
6.3. You assume all legal liability for the User Content. In no event shall we be responsible or liable for any User Content, regardless of whether we are aware of any aspects of the User Content.
6.4. Our website only displays User Content related to the quality of goods or promotional offers; User Content related to after-sales or other services will not be displayed. We reserve the right to change or remove any User Content that is offensive, defamatory, uses foul language, or is otherwise irrelevant to other users.