消費滿HK$1000，可享免運優惠

Enjoy free shipping on orders over HK$1,000.

消費滿HK$1000，可享免運優惠

Enjoy free shipping on orders over HK$1,000.

消費滿HK$1000，可享免運優惠

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Delivery Policy

Naturalia Group | Shipping Policy

I. Delivery Methods

We partner with the following logistics provider to offer you reliable delivery service:

SF Express

II. Delivery Timeline & Regions

| Delivery Option | Estimated Delivery Time | Applicable Regions |

| Local Express | 7 days | Hong Kong Island, Kowloon, New Territories |

| Cross-border Delivery | 7 days | Overseas Regions |

III. Shipping & Delivery Information

Processing Time:

After you place an order (excluding the order date itself), products typically take approximately **7 business days** to ship out. This does not include public holidays and weekends.

Delivery Hours:

Our delivery hours are from Monday to Friday, 10:00 AM - 6:00 PM. No deliveries are scheduled on weekends or public holidays.

Potential Delays:

Please note that processing times may be extended during holidays, periods of high order volume, or due to force majeure events such as natural disasters. We appreciate your understanding in these circumstances.